Whether you have a question about an order, need help choosing a tool, or would like to ask about sheet metal machinery for your workshop in Wakefield or anywhere across the UK, we’re here to help.
Customer Support
Email: info@rw-limited.co.uk
Phone: +44 1924 291772
Business Address:
RW LTD
Flat 4, Cliffe Hill Works, Balne Ln
Wakefield WF2 0DF
United Kingdom
Hours : Mon–Thu: 8:00 AM–4:30 PM | Fri: 8:00 AM–2:30 PM | Sat–Sun: Closed
We aim to respond to all email enquiries within 1 business day. Response times may vary depending on the nature of your enquiry and our current workload.
Before You Contact Us
You may find the answer to your question in one of these sections:
- Order status and tracking: Check your order confirmation or dispatch email, or visit our Shipping Policy.
- Returns and refunds: Read our Return and Refund Policy for information about eligibility, conditions and return instructions.
- Common questions: Visit our FAQs for answers to frequently asked questions.
- Product advice: Contact us to ask about shears, brakes, rollers, nibblers and fasteners, including gauge capacity, working width and delivery of larger machines.
Get in Touch
For order-related enquiries, please include your order number where possible so we can assist you more efficiently.
For product enquiries, please tell us the material, thickness or gauge, and width you are working with so we can recommend the right tool.
Thank you for choosing RW LTD. We appreciate your interest and look forward to hearing from you.